Gator Tutoring is an extremely innovative tutoring company centered in Gainesville, Florida. Run out of an apartment and done almost completely over the internet, Gator Tutoring has taken on a new frontier in the tutoring industry. Unafraid of the “black magic” associated with internet use, the Gator Tutoring staff has initiated video tutoring. These videos can be accessed anywhere that has an internet connection at any time. This is extremely convenient and unique to Gator Tutoring. Customers can purchase packages that include on-demand video explanations, concept notes, and a question and answer section at the end of each video in which customers can ask questions that tutors will answer. Gator Tutoring also offers resume reviews and live tutoring. The live tutoring is just as flexible and allows students to have tutors that will meet them anywhere.
While Gator tutoring is very near perfect, every business has room for improvement. Unfortunately, the Gator Tutoring website is not very compatible with internet explorer. At the turn of every page, it sends up a notification that states that internet explorer is not a sufficient browser, and that customers should download Firefox or other browsers. This causes a slight inconvenience for students. An area for feedback would also be very helpful. Customers can easily contact the Gator Tutoring staff, but they cannot interact with each other. It would benefit the business to have an area where students could blog to each other, and ask general questions. This would allow the business to identify material that the majority of students are finding unclear. Lastly, Gator Tutoring could add to its material. They do not tutor in as many subjects as their competitors at Tutoring Zone.
In today’s tutoring industry, Gator Tutoring takes the lead in innovation. However, innovation is not everything, as the difference in profits of the two competing firms demonstrates. Unfortunately, not every business can be as lucky as Google, and hit the jackpot right off the bat. Luckily, Gator Tutoring has plenty of time, and with a few improvements will be on the top in no time.
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I forgot to add that it would also be beneficial for the site to have a feed for customers to subscribe to.