
The possibilities are endless!
Consider your bookmarks bar (or, if you’re still in the stone age, your favorites folder). What is the breakdown of websites that you use? Are there lots of web tools, like search engines or email? Are there lots of sites you visit for content, like videos or news? Or are there mostly sites that provide community or allow you to express yourself? Chances are, your bookmarks are some mix of the above three categories. Typically, the most-used sites on the web provide more than one – for example, wikipedia is a valuable tool, a constantly-updating content provider, and an active community of editors. Everyone bookmarks for different reasons, but the basic motivation is the same: the website appears to be valuable enough to the user to warrant repeated visits. When trying to promote a website, those repeat visitors are essential tools, because they keep coming back and (most importantly) they tell their friends about their favorite pages.
Recently, I have worked with a group of fellow Digital Frontiers students to help create a multifaceted advertising campaign around the soon-to-open Citizen’s Co-op. In a cooperative business model, it is extremely important to have passionate customers, because your customers are also owners of the business – part of our task as advertisers is to create, maintain, and expand this passionate customer base. We wanted to increase the co-op’s web presence from the start. They already have a branded site, a twitter, and a facebook page, b
ut right now they lack reasons for their customers to bookmark or share their sites. So, as a group, we planned to change that, starting with a new, content-based blog that would give people a reason to come back and get excited about the ideas behind the co-op.
So how do you create a bookmark-worthy website? One way to start is by thinking about what makes a site successful. When getting a new blog off of the ground, there are a three vital things to consider: content, community, and branding.
The most important factor in getting a website started is the content it provides. Without content that people want to read, it is impossible to attract clicks, links, and attention. In order to see his unique visitors tally climb ever upwards, the smart blogger must add content that is interesting, relevant, and regular. For our blog, we want to have articles that will attract people with interest in local, organic food or sustainable living – these are the consumers that the co-op covets. To house this content, I decided on a wordpress shell (just like Digital Frontiers) with content created by the team behind the co-op and (eventually) its better-informed members. The goal is to have at least one new article every day, because we want to encourage people to visit a lot. Like I said, interesting, relevant, and regular are the keywords here.
Branding is important to any business venture, but is especially powerful online, where different websites can be linked together under the umbrella of a larger brand. We want to stay in line with the established branding of the co-op, but also branch out a little bit. The goal is to tie together the current web site with this new blog, and have both of them interact with accounts on facebook, twitter, and ning. This will be accomplished by making the content, appearance, and names of the sites interlock and support each other (for example, the blog could post a recipe with links to coupons printable from twitter or a “tips” discussion on ning). With this goal in mind, one essential step in the blog’s creation is choosing the perfect domain name. The better the domain name, the less work it is to create strong branding behind the product, and having “.wordpress.com” at the end of its URL makes any blog less memorable. SEO bloggers and metabloggers (bloggers blogging to other bloggers about blogging) have written extensively about what makes a domain name good. Basically,
- Be unique and create a brand;
- Get the .com domain; and
- Make the name easy or fun to say, spell, and remember.
Content requires writers, and branding requires money and vision; creating a real community requires users that really care. This is by far the most difficult of the three keys to achieve, but it is also the one that can most easily make or break the success of a website. Creating community is a great way to convert visitors who would otherwise leave after one pageview into contributors to the site. This is the essential conversion that our last two in-class speakers have emphasized: from passer-by into passionate, from disinterested observer to brand evangelist.

The user base for this website is limited to those in or around Gainesville, so maximizing the conversion rate among the relatively small number of potential visitors is extra important to Citizen’s Co-op. We plan to use ning to host community discussions about local food and events at the co-op, and encourage interaction between visitors at all the sites in the co-op’s network. After the blog and ning are created, we can start trying to attract users and get them to attract their co-customers.
All of the above three methods will lead to an increased web presence, and all will help convert visitors into customers into contributors. The one overarching theme that is important to all three facets is creativity. Whether by creating original content, intertwining brand elements in a new way, or finding a new way to encourage community, innovation breeds success. And bookmarks.
So, dear reader, what has earned a spot on your bookmark bar? How do you think your favorite sites fit in to the categories I described? How else can you draw visitors in and get them to come back? And, what’s the best way to name a website? Add your opinion in the comments.
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