Forget everything you’ve been taught
January 17, 2010 | 2 Comments | Student Work
The world is change drastically and traditional marketing principles are going out the window. To be successful in today’s interconnected society, you need more than just a message. You need to relinquish control of you brand and let your customers tell your story for you.
Today everything is about stories and social interaction, not messages. It’s been shown that only fourteen percent of people trust advertisements, but seventy-eight percent trust their friends. So what does this mean for you? It means, you must get your customers to advocate for you. You must create value for your consumers by innovating, so that in their excitement they become evangelists for your company and its products. You also must listen closely to their feedback and let customer ideas drive the evolution of your products. After all, they’re the ones that buys your stuff.
As we approach our group project, we must keep these principles in mind, and remember that it’s not about us or our designated client, the MSE program, it’s about the consumer. We must help them tell their stories, so that they in turn will tell our client’s. That is the secret, as simple as it may seem; those who ignore it are surely doomed to failure.
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